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Dress Code

It is very important that our pilot lab meet all prerequisite food safety and GMP guidelines because AIB is a registered food processing facility. For this reason we would like to remind you of the dress code when attending an AIB seminar.

Lecture Clothes

Casual business dress is appropriate for lecture sessions. Shorts, t-shirts, and sleeveless shirts are not permitted. Temperatures vary in the classrooms, so a light jacket or sweater is often desirable.

Lab Work

Seminars that have bakeshop sessions or hands-on labs, please bring bakery whites, if possible. We will provide hairnets and beardnets and will have aprons available, if needed. Artificial fingernails, fingernail polish, watches, and other jewelry (except for plain wedding band) must be removed before entering the baking areas. Gloves will be provided if necessary. 

Nothing can be carried above the waist (such as in pockets). Open-toed shoes will not be permitted in baking labs.

Cancellation Policy

Public Training

Applicants who cancel a seminar enrollment can receive up to a 100% refund or full transfer credit depending on when the cancellation was received. Substitutions may be made at any time.

For cancellations received

30+ days prior to first day 100% refund or full transfer credit
15-29 days prior to first day 50% refund or full transfer credit
14 days or fewer prior to first day Full transfer credit only, no exceptions

AIB reserves the right to cancel a program in the event of insufficient registration or instructor emergency and will make a full refund if this occurs. The liability of AIB shall be limited to the amount of the registration fee.

Private Training

If a client cancels or postpones 21 calendar days or less before a confirmed private event, unless the cancellation is a result of force majeure (disaster or catastrophe), the cancellation will result in a charge for the lost time and any expenses already incurred.

Webinar Frequently Asked Questions (FAQs)

Here are answers to frequently asked questions about the webinars that we currently offer via GoToWebinar.

What is GoToWebinar?

GoToWebinar is web conferencing software, used for offering real-time, online conferencing.

What do I need in order to participate?

All you need is a high speed Internet connection, the ability to download a small Java application to your computer’s hard drive, and computer speakers or the ability to make a long distance telephone call to hear the audio portion of the webinar.

You will be able to submit questions or comments by typing them in during the event. These questions will be answered as time allows during the Question & Answer session following the presentation.

IMPORTANT: The telephone call is a long distance call, so you or your organization will be responsible for any long distance charges incurred.

What are the system requirements for GoToWebinar?

Please check to see that you meet the minimum system requirements and that you have the equipment you need before downloading the latest version of GoToWebinar.
Click here for system requirements.

Is there a way for me to test my connection prior to the live event?

To ensure a good network connection prior to the webinar, run the GoToWebinar Connection Wizard by visting this link.  

How do I join the Webinar on the day of the event?

Within a few days following your paid registration, you will receive a confirmation email with the URL that you will need to visit on the day/time of your event in order to log in to the webinar. If you happen to lose the email, don’t panic. A reminder email is usually sent about 1 day prior and then again 1 hour prior to every webinar and it contains the same information as your original confirmation email. If you think you are not receiving the confirmation emails as you should, please contact the person listed as the program organizer for your particular event.

How do I receive proof of attendance for attending one of your webinars?

A follow-up email will be sent (usually within 1 business day) after the workshop to those individuals who logged in and attended the live webinar. Attendees are advised to save and/or print the follow-up email as it will serve as proof of attendance for your training records.

Can my staff view this in a group setting?

Yes, this is perfectly fine but please remember that only those individuals who registered and logged in to the live event will receive our follow-up email with the proof of attendance.

What if I know that I will be unable to attend the live event? May I view a recording of the webinar at a later time?

If you know that you will be unable to attend the live event but would like to view the archived webinar, please go ahead and register as you normally would. All registrants who do not attend the live event will automatically be sent a follow-up email with the link to view the recorded webinar (as long as one is available). Anyone wishing to view the recorded webinar will need Windows Media Player 9 or higher.

Who do I contact if I still have questions?

For general questions related to a specific webinar, please contact [email protected]. For technical questions related to GoToWebinar, browse the GoToWebinar Support Website (remember to focus on GoToWebinar help files only, as opposed to GoToMeeting) or contact GoToWebinar Customer Support at 1-800-263-6317.

Virtual Classroom

See Virtual Training Options

Our Virtual Classroom delivers the learning benefits of live, instructor-led training through an interactive, convenient and cost-effective virtual platform. With Virtual Classroom, you can join a live training event from any location, while engaging and learning as if you are physically present in the classroom.

By supplementing many of our current in-person seminars with online technologies that bridge the geographical distance between trainer and trainee, we can more effectively share our world-class training, while maintaining our commitment to quality.

Almost all of our 2021 seminars offer a virtual option! Just look for the word “Virtual” at the end of the course name on the calendar page and in the cart at the bottom of a seminar’s page.

Excellent and very useful. AIB International instructors are very knowledgeable and good communicators. I was concerned about virtual learning, but it ran very smoothly and it was a slick way to do training. High marks!

-Gary Bailey, Quality Analyst, American Crystal Sugar Company

Register Now



Sending trainees to an off-site training location may disrupt their daily job role or ability to achieve work-life balance. This format decreases that inconvenience by allowing trainees to participate from their preferred location.


Participation online through this format can also be more cost-effective for trainees, as it reduces associated travel costs.


Virtual Classroom provides the same training and interactivity with the trainer and their fellow classmates that is expected through live training. This back and forth between teacher and students is difficult to attain through a self-paced online course.

What is Virtual Training Room?

Our Virtual Classroom utilizes technology to bring learners into the classroom environment, whether they are located in-person or remotely. Many of our current seminars have been modified to effectively engage both in-person and online participants, while continuing to deliver on the high level of quality learning that clients know from AIB International.

That includes the addition of various interactive elements, including polls, quizzes, games, interactive whiteboard in breakout rooms and prompted web searches. Group discussions will also engage online participants in a way that prompts learning.


What does Virtual Trianing Room look like?

Interaction is just as easy for virtual participants as for participants inside the classroom. Virtual participants are displayed on two large screens at the back of the classroom. When virtual participants speak, they will occupy the entirety of those screens. Virtual participants essentially are the “back row” of the classroom.

The remote learner also has the same degree of accessibility to the classroom and instructors. They are able to see the instructor’s presentation and the white board from their computer screen. If they need assistance, they can raise their hand, ask the instructor questions, or even share their screen with the instructor.

Do I have to download special software to connect to Virtual Training Room?

There is a small plug-in for internet browsers required to run Virtual Training Room that is compatible with most PC’s and Macs. It is very easy to install and works with most up-to-date systems and browsers.

What hardware do you need for Virtual Training Room?

Remote participants need a computer with a reliable internet connection as well as a microphone and webcam to allow for effective two-way communication between the instructor and class participants.

What if I need technical assistance with Virtual Training Room?

There are two AIB International instructors at all of our blended learning classrooms – one online and one in-person. The instructor who is online will available to answer any of your questions. While the platform has proven very stable, should any issues arise we will be on-hand to assist. Remote participants can receive real-time support for their technical issues.

Technical Requirements

Screen Resolution: Courses are best viewed at a screen resolution setting of 1280X768 or higher.

Browser Recommendations:

Browser Operating System Extra:
Apple Safari 6.0.x or later Mac OSX 10.6.x

Any JRE supported by your Web
browser that works with your Saba
Publisher and third-party content

Adobe Flash Player Version 9 or

Microsoft Internet Explorer 11.x or later Windows 7, Windows 8, Windows
Microsoft Edge Windows 10
Google Chrome (Latest available
Windows Vista SP1, Windows Vista
SP2, Windows 7, Windows 8,
Windows 10, Red Hat Enterprise
Linux 6 plus the latest update, Red
Hat Enterprise Linux 5 plus the
latest update
Mozilla Firefox (Latest available
  • The LearningLab does not support using the Back button in the browser to navigate to previously visited pages. Due to differences in architecture, the Back button may work for some pages in some implementations, but this is not by design it’s not guaranteed that it will work on any specific page.
  • LearningLab does not support multiple browser tabs.
  • We recommend that users disable software that blocks pop-ups or ads while logged in to LearningLab. Such software could prevent some menus and controls from functioning properly.
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Let’s Make a Better Food Safety Culture Together

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