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What is food safety culture, really?
It is the attitudes, beliefs, practices, and values that determine what is happening when no one is watching.
Culture starts with what a group of people believes.
When it comes to culture, even if you can’t define it, you always feel it wherever you are.
A food safety culture is essential to ensuring that the entire organization, from top executives down through production teams, are held accountable for their actions.
Imagine walking into a coffee shop where you are regularly greeted with smiles and employees enthusiastically asking how they can help you.
It is likely from that interaction you will have a sense that this business has a culture of service.
Nobody has to tell you that they value customers because they demonstrate it, and you experience it every time you shop there.
On the flip side, imagine walking into a place where you observe employees are more concerned with stocking shelves or chatting among themselves than they are with helping customers.
That organization can talk about customer service, but it’s apparent that’s not their culture.
In the food & beverage industry, a positive culture shift is essential to prevent food recalls, which are estimated to cost businesses an average of $10 million per recall.
But how do you create a culture where employees do that?
Who sets cultural expectations and why?
And how do you train your leaders to set the standard that employees will actually follow?
That’s where our Food Safety Culture Online course comes in.
If you don’t currently have a food safety culture plan, that’s okay! This training will get you started.
Food Safety Culture Online is made up of seven modules:
Each module in this course is accompanied by an exam. You must achieve a score of 70 percent or above on each exam to pass. Upon successful completion of the course, you will receive a printable certificate of completion.
Changing your Food Safety Culture is a gradual transformation. A company must thoughtfully uphold its commitment to food safety at all levels of the organization by establishing food safety beliefs, thoughts, and actions into the existing company culture. This is different from simply teaching people what is good and bad. Good training in Food Safety Culture must develop a company’s food safety beliefs, values, and management’s commitment.
AIB International’s Food Safety Culture Online was developed as part of a collaborative effort by members of our technical and product development team. Members like Vikas Menon, who has more than 20 years of experience in food safety and helping teams create a food safety culture. Voice-over provided by members of AIB International’s marketing team.
There is a famous saying that goes, “actions speak louder than words.” It’s not enough for a team to simply be present. We’ve all had the experience of being at an event where the team clearly did not care about the role entrusted to them. When that same apathetic behavior is adopted even by a single individual in the food & beverage supply chain, the consequences can be dire. By changing the culture and helping team members take ownership and responsibility for food safety, companies can ensure that their training is not just understood but implemented.